[vc_row][vc_column][vc_column_text] Positive feedback from an employee reflects well on the company. It promotes your brand and improves employee engagement. Employees are on the frontlines The first thing a customer hears on the phone...
Read More[vc_row][vc_column][vc_column_text] Positive feedback from an employee reflects well on the company. It promotes your brand and improves employee engagement. Employees are on the frontlines The first thing a customer hears on the phone...
Read MoreScheduling overtime is a challenging task for employers. We often think of overtime as an opportunity for employees to earn more money. However, in industries where overtime is recurring, improper...
Read MoreIf you want to retain long-term employees, invest in them. “When employees feel they’re learning, they’re more engaged in their job. They’re more satisfied and look for long-term careers within the...
Read MoreThere is a disconnect between how departments use and leverage technology, and how companies manage IT. IT provides a suite of tools to support the business, no different from the...
Read MoreAn effective IT strategy embraces multiple vendor relationships. This is important, because it increases efficiency and reduces cost. The challenge is that multiple vendors requires greater effort to manage and...
Read MoreDeveloping a culture of candour is smart business. It strengthens relationships and helps your company to retain customers while attracting new ones. Fall on your sword Candour and accountability are choices. It’s...
Read MoreCanada’s wireless sector is woefully lacking competition. The Big Three telcos—Bell, Telus and Rogers—have an oligopoly, and it’s hurting Canadian businesses. Wireless errors don’t favour business Quartet Service audited 40 of our...
Read MoreIt’s time for businesses to say enough is enough. There’s not enough competition in the Canadian wireless sector, and the big Telcos are taking advantage of us. Quartet Service has analyzed...
Read MoreThis is the second part in our series of Relationship Innovation presentations. Deep, valuable relationships develop over time. They don’t just appear. They grow through experience, time and shared commitment. This is...
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