You’ll get quick and easy access to technicians by chat, email and phone. Our IT support technicians will either solve your problem or make sure it gets escalated to a technical specialist who can solve it.
You’ll get unlimited support during business hours. Subscribing to Help Desk includes break/fix services, workstation monitoring and automatically enrolls you in our Essentials Security Service. And our Remote Monitoring and Management (RMM) system makes sure your online workstations are protected and running smoothly.
Through your Support Portal you’ll be able to chat with our technicians and open tickets to get your problems solved. You’ll be able to track all your tickets in one place from your own desktop. Designated administrators at your company will also be able to view monthly invoices, quotes, and approve requests with a click of their mouse.