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Quartet Introduction

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Successful Longboat Toronto Island Run !

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Quartet sponsored the Longboat Toronto Island Run for the 8th year in a row!

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Thanks to everyone who participated and helped make the event such a great success.

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President's Letters

Stories & Insights from Rob Bracey

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Quartet provides IT services to medium-sized organizations across Canada. Support services and cloud infrastructure services are our core. Fees are reasonable and services reliable. Reduce costs, reduce risks and build a strategic advantage with Quartet.

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The entire migration, from A to Z, could not have gone any better. The attention to detail, planning and execution was the best I’ve ever experienced in my 30+ years. All users are now using the MS Cloud with no significant concerns, and all other 3rd party interfaces are seamless. Clearly, the pre and post customer service addressed all user needs. All-in-all, a first-class job – well done – just wish we had done it sooner!

Richard Smart , CPA, CA
President & CEO, Travel Industry Council of Ontario
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A big round of thanks to Gary, with Dan’s support, in dropping everything to support Cheryle, our Manager Business Systems and Standards, and getting her set up for the new hire training session this morning. greatly appreciated their support!!

Linda O'Connell
Executive, Thales Canada Inc.
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As the relationship went on and on, they certainly proved themselves right, and they knew exactly what they were doing. They understood, in a short time, our business and were able to adapt. They certainly want to get to know you, want to get to know your business, want to get to know what keeps you up at night.

Ian Grant
Director, Technology Architecture and Planning, GTAA (Pearson International Airport)
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It’s always been a very professional and responsive relationship. Quartet’s best quality would be, I believe, their responsiveness, and their ability to provide an extensive array of services, and in a very cost-effective fashion.

Peter Notidis
Chief Financial Officer & Co-Head of Corporate Finance, Kingsdale Capital
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I want to express my sincere gratitude to Ganesh Ayer for the excellent vendor services that he has provided to our organization. I really appreciate his professionalism and the way he handles all requests. Ganesh always delivered quality output and within stipulated deadlines as well as always gone an extra mile to achieve timely delivery of many of our projects.

Mike Notay
CSA Group, Finance

Quartet Customer Service Scores (all questions out of 5)

January Scores

1. Were you happy with your recent service ticket? 4.75
2. Would you recommend Quartet to your peers? 4.25
3. Are you happy with the time it took to solve your issue? 4.54
4. Are you satisfied with the quality of service? 4.64

February Scores

1. Were you happy with your recent service ticket? 4.86
2. Would you recommend Quartet to your peers? 4.57
3. Are you happy with the time it took to solve your issue? 4.64
4. Are you satisfied with the quality of service? 4.71