Quartet specializes in providing companies with IT services and support that would normally be out of their scope. We've managed the technology needs of small, medium and large businesses in Toronto for over 12 years. We can deliver support anywhere in the GTA and further with our own local help desk and onsite technicians stationed throughout the city. We have invested millions in IT infrastructure (networks, servers, telecommunications) that many clients use to lower their capital costs. Our services are aimed at high performance smaller companies in Toronto. We work with a small number of large companies to augment their IT skills and flexibility.

60% of our clients have been with us since the company's founding in 1998. That's because of the relationships we've cultivated with them over the years. Our entire methodology is tied to the concept of continuous improvement: there's always some way you can make things better. When there's a problem, we fix it; but we also investigate why the problem happened. Is there something we could do to make sure it doesn't happen again? That's why our relationships last as long as they do. That's why our clients trust us to advise on the way their IT progresses. We know our stuff and we're honest.

Quartet's culture is very important to our employees, clients and suppliers. It affects the type of people we hire, how we manage them, what customers we engage with, what businesses we develop and virtually every other aspect of the company. It is based on the collective values of the management team and the personal values of CEO Robert Bracey. At the core of Quartet's culture are Pride, Candor, Fun and Teamwork. Our culture has developed over the past ten years and continues to develop today, but we expect the core will remain unchanged.

• President's Letters from
  Quartet CEO Robert Bracey

Quartet has over 160 clients across the GTA (and beyond). We've completed over 40,000 service tickets in the past 12 months and have scheduled hundreds of site visits.

Notable experiences include:

• Emergency recovery from massive network downtime.
• Creativity saving enterprise servers from excessive water damage.
• Reducing wireless costs for G4S Security by 67%.

For more stories, view our Case Studies section.

You know who we are, how we work, who we've worked with, and what we've done. Now take the next step by getting in touch with us directly. Give us a call at 416-483-8332, or let us call you. Prefer contact by email? We can do that, too.

Alternatively, you can stay in the loop with our Quarterly Updates newsletter.

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• Testimonials and more: Quartet Service on YouTube.