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Pure Desk™ - Everything as a Service

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Successful Longboat Toronto Island Run !

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Quartet sponsored the Longboat Toronto Island Run for the 8th year in a row!

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Thanks to everyone who participated and helped make the event such a great success.

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President's Letters

Stories & Insights from Rob Bracey

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Quartet provides IT services to medium-sized organizations across Canada. Support services and cloud infrastructure services are our core.

Integration services include project management, virtual CIO, change management and process re-engineering. Fees are reasonable and services reliable.  Reduce costs, reduce risks and build strategic advantage with Quartet.

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Quartet has worked to understand our business and have continuously gone above and beyond to meet business requirements and ensure customer satisfaction.

Nasir Shaikh
IBM, Canada
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It’s always been a very professional and responsive relationship. Quartet’s best quality would be, I believe, their responsiveness, and their ability to provide an extensive array of services, and in a very cost-effective fashion.

Peter Notidis
Chief Financial Officer & Co-Head of Corporate Finance, Kingsdale Capital
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As the relationship went on and on, they certainly proved themselves right, and they knew exactly what they were doing. They understood, in a short time, our business and were able to adapt. They certainly want to get to know you, want to get to know your business, want to get to know what keeps you up at night.

Ian Grant
Director, Technology Architecture and Planning, GTAA (Pearson International Airport)
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The professional effort as well as, the overall responsiveness provided to us was impressive. Quartet’s focus was consistently on performing careful analysis and delivering the right solution to meet our needs. The experience with Quartet was refreshing compared to other companies where the focus is often on just achieving the sales dollars.

Robert VadeBonCoeur
Manager of Information Technology, Blistex
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A big round of thanks to Gary, with Dan’s support, in dropping everything to support Cheryle, our Manager Business Systems and Standards, and getting her set up for the new hire training session this morning. greatly appreciated their support!!

Linda O'Connell
Executive, Thales Canada Inc.
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We appreciate Ian’s expertise and quick attention to our account! I just wanted to recognize that we feel like he is quick to respond to our questions/issues and never makes us feel like we are wasting his time with “silly questions”. Thanks for having Ian on our account!

Angie Landrigan
Centre Administrator, Markham Executive Suites

Quartet Customer Service Scores (all questions out of 5)

September Scores

1. Were you happy with your recent service ticket? 4.69
2. Would you recommend Quartet to your peers? 4.14
3. Are you happy with the time it took to solve your issue? 4.55
4. Are you satisfied with the quality of service? 4.60

October Scores

1. Were you happy with your recent service ticket? 4.69
2. Would you recommend Quartet to your peers? 4.08
3. Are you happy with the time it took to solve your issue? 4.55
4. Are you satisfied with the quality of service? 4.57