Our most common service package includes server monitoring, data back-up, unlimited help desk and rapid response on-site support. Most clients opt for flat-fee, unlimited service retainers, but there are several other billing models. They include hybrid retainer/time & materials packages, flat fee projects and savings-driven contingent fees. Fees vary by the number of employees, number of servers, required service levels and other factors. Fees are often adjusted mid-contract to suit changing budgets, evolving business needs and technical advances. Most new clients opt for a three month trial engagement before committing to longer term support contracts.

Quartet has been in business since 1998, has 8 offices and is employee-owned. We have the critical mass to deliver sophisticated IT services, but are small enough to be agile. We have invested millions in IT infrastructure (networks, servers, telecommunications) that many clients use to lower thier capital costs. Our services are aimed at high performance smaller companies in Toronto; financial/professional services, mining and health care are our three biggest industries. We work with a small number of large companies to augment their IT skills and flexibility.

Call us to explore the possibilities.  Enjoy the videos on our web site

Telephone: 416-483-8332
Email: sales@quartetservice.com