Why do we at Quartet Service pride ourselves, not just on being an IT security and support services company, but on being a Toronto IT security and support services company?
It’s partly because we are based in Toronto. Our offices are downtown, on King Street, in the middle of the theatre district, right across from Roy Thomson Hall.
We also live here. Our founder and many of our employees live downtown, or across the GTA, from Burlington, Milton, Oakville and Mississauga, across the city to Pickering, Whitby, and Oshawa. And so do our customers. They live here and they work here.
But why is location important these days? Why do we make being a Toronto IT support company central to who we are? Don’t remote access technologies make location irrelevant? Not always. Being an IT services company, we know how to set up systems to securely work remotely, regardless of physical location. We use these technologies all the time to instantly serve our customers around the clock. But we’ve learned that despite all the wonderful technology that allows us to work together regardless of where we are, there are times when the best thing for our customers is for us to go to them, meet face to face, and work shoulder to shoulder.
When you suspect that your company has experienced an IT breach or cybersecurity threat, it’s no time to be trying to reach someone over the phone, listening to a ringtone, hoping that they’re awake in whatever time zone they happen to be in. You want to talk to the IT Support expert who’s familiar with your systems right here, where you work. When you need to speak face to face with your IT support manager, you don’t want to find out that they’re visiting another customer halfway across the country and won’t be back until next week. You want to know that they are just a drive, subway or streetcar ride away. That’s the kind of service we provide. We’re available 24/7 to help your company stay strong. We’re up all night so you can sleep well. We remotely monitor and manage your IT systems. And when it’s time to meet face to face, we’re minutes away.
By the way, have you noticed the pictures on our homepage? That’s not clip-art. These smiling people are our actual employees, working right here in our Toronto office.
That’s why we don’t just say that we provide IT support, but that we provide Toronto IT support. That’s also why we are always open to speaking with local companies like yours about how we can help you stay strong. Like we always say, we’re here to help strong Toronto companies get stronger.
If you’re looking for IT support, you’ve come to the right place. But if you’re looking for Toronto IT support, then you’re in absolutely the right place.
Give us a call and let’s talk about how you can add the strengths of our team to your team.