Toronto IT Support and Security Services - Quartet Service

Toronto IT Support & Security Services

Secure IT Services, Remote & On-Site

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You Can’t Afford to Hold

We have a variety of different tools to identify and resolve your issues before they escalate. Our Toronto based IT support technicians are available to you 24/7, because fixing your IT issues is our top priority.

Your Time is Valuable

Your time is more valuable than ever before. We’ll help to manage your IT security and operations so that you can spend more time working on projects that inspire you. We’ll provide you with the expertise and infrastructure to help you achieve your IT goals.

One Customer Portal to Log & Track all Your Tickets

Receive Monthly Reports on all Support Tickets

Fast Response Times From Great IT Technicians Right Here in Toronto

24/7 Support From Great Local Technicians

User Support

Various effective methods of communication

24/7/365 emergency response telephone center

Proactive tools to identify and resolve issues before escalation

Automated tools that evaluate technical restraint

Preserved history record for efficient resolution times

Deployment of RMM agents for secure remote work

Onsite resolution with the same Toronto IT support technician every time

Set up of monitors, keyboards, mouse and desktop printers

Monthly ticket and service reporting

Onsite support can be booked as block time or T&M basis

License tracking and asset management

Full time Toronto IT support professionals

Security Operations Centre

27/7/365 monitoring

Soc 2 compliant

Phishing campaign recognition and employee training

Industry vertical specific threat detection

Data backup and disaster recovery plan

Anti-virus and anti-malware programs

Advanced threat protection technology

Cyber resiliency programs

Mobile security

Endpoint security

Ethical hacking tests

Let's Map Out Your IT Vision

Don’t let IT ruin your weekend, again. Remember when IT was your inspiration? Get it back.

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Step 1: Environmental Audit

Audit fees are fully refunded once you subscribe to a service with us. The audit covers how you work and what you need, existing software and hardware setup, CSA/ SWOT analysis of your existing systems and recommendations for how to increase security, availability, and productivity

Step 2: Visionary Budget

We'll create a budget and including hardware, software and services . We'll present business cases for all initiatives.

Step 3: Launch & Maintain

We'll start to manage the day to day operations with 24/7 monitoring & reliable reporting

Get To Know Us!

We study usage patterns to refine services and performance targets. Services always flex to accommodate your changing needs. We’re always available for special projects, no matter how small, and we have a diversified in-house talent pool available. We won’t use contractors unless you ask us to. Everybody working for you will be a security-cleared, fully insured Quartet employee.

Free RFP Template

Download RFP Template's for all our services

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Free Cyber Security Good Governance eBook

Understand today's cyber security landscape - and how to manage your IT department responsibly.

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A 2019 MSP Checklist

The demands on your IT MSP have changed and so should your expectations. Here's a list of a few things to look for when evaluating an MSP.

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