Quartet Service takes a unique approach to partnerships. We call it “relationship innovation”; we create committed, accountable relationships between two parties to stir collaboration. We want to work with our customers to find solutions to improve their business processes.
Sticky Branding, a Toronto-based marketing consultant agency, recently profiled Quartet as part of a series about management, leadership, customer relations and branding by local companies.
Ryals’ study found ‘Experts’ are the best sales people. She writes, “Experts make selling seem effortless, keep customers happy, and consistently outperform their peers.” And expertise and execution are at the heart of strong client relationships too. Quartet doesn’t view relationship management as socializing. They treat it as a critical component of their business model and how they deliver results.