IT Consulting
Experienced IT leadership is mandatory if you want a reliable infrastructure. Asset management, change, management, budgeting and technology evaluation are key areas. Our management programs are aimed these issues.
These are proactive services, and the thrust is to get more value out of IT. We become accountable for each program, and we are often compensated on the final result. There are many other billing arrangements, including hourly, monthly retainers, flat fee, and coinvestment. Shared accountability options include co-management, gain sharing, and joint ventures.
- Our depth of expertise. Over 50 years of combined experience.
- Take Care of Your Assets. Carefully managing IT resources lowers the cost of ownership.
- Timely completion of projects. Quartet has a proven track record of finishing on time and on budget.
- Resourceful partner network. If we can’t help, we’ll find someone who can.
- Virtual CIO Services
- Project Management
- SEO & Web Optimization
- Social Media Update Program
- Technology Lifecycle Management
IT Leadership as a Service
Quite often the responsibility for a company’s technology falls in somewhat of a grey area. Without an environment complicated enough to warrant a full time CIO, the ball is often passed between the head of finance, the office manager, and the IT employee himself. This creates a vacuum of leadership, in what could be an integral part of your business strategy.
Quartet helps organizations with this by providing an experienced technical manager to consult with management on all IT decisions. This individual can be empowered to act independently on your behalf, can work as part of your management team and will exercise the following responsibilities:
- Develop your annual IT budget, and priorities
- Host monthly advisory meetings with your management team
- Create and maintain a long term technology plan
- Address staffing and vendor management issues
- Business process reengineering (suggesting new business processes that take advantage of your new technology)
- Asset planning (inventory management, obsolete equipment)
- New technology recommendations (like cloud computing)
- RFP writing and negotiation
- Project management
- Custom software development management
- Regulatory compliance
Finish Your Projects On-Time & On-Budget
With IT Project Management, you can align IT to your business demands, accomplish multiple/competing projects, overcome skill gaps and plan for the future. We use a phased approach for the delivery of projects. This phased approach focuses attention on the deliverables of each phase, and ensures cohesive delivery throughout all phases of the project.
Quartet’s Project Methodologies
We offer experienced and highly trained resources, that are focused on completing a defined engagement on time, on budget and at lower risk. Upon project completion, knowledge transfer is always performed for your staff, to ensure a smooth transition for ongoing management of the new environment. We employ two key Methodologies that govern how our engagements are completed:
Project Management
Based on industry-recognized standards used by Thales.
Customized to address the IT market.
Project Delivery
Standardized approach to deliver engagements consistently.
Developed and continually improved over the last 6 years.
Optimize Your Website
Quartet offers a number of programs designed to optimize your website’s performance. We can provide Search Engine Optimization services such as ad buying, keyword seeding, page tagging and trend analysis. We can also provide website analytics that track page views, viewing length and unique visitors.
Quartet is also the first IT company to be able to provide licensing for the Gomez Website Optimization Tool. This is the only web, cloud, mobile and streaming application performance monitoring and load testing solution with visibility and actionable diagnostics across all users, locations, browsers, devices and transactions – from user click to line of code.
This is used to optimize the performance and availability of your web, mobile, streaming and cloud applications. Gomez is the only SaaS APM solution that integrates real-user and synthetic monitoring, providing unparalleled insight into end-user experience. This tool will enable your company to:
- Measure performance across all users, locations, browsers, devices and transactions
- Pinpoint scalability and performance problems down to the line of code
- Rapidly isolate, prioritize, diagnose and resolve performance problems from user click to code line
- Protect login user activity and ensure consistent performance
Grow Your Brand
A coordinated social media presence has become a necessity for companies that want to differentiate themselves. Quartet can help you develop a complete social media plan, from setting up accounts to scheduling Twitter posts. This presents the public with a consistent and on-target message.
There’s no “one size fits all” in social networks. That’s why we’ll develop a strategy that works for you. Services range in size and scope depending on your specific needs, whether it’s simple profile maintenance or establishing an entire customer community online. We’ll work through it together.
Manage Your Infrastructure
As your technology ages, Quartet can help keep it up to date. This ranges from managed software patching to ordering updated products – you can be confident that your technology is business-current and secure.
New patches and updates can also be known to cause compatibility problems – that’s why Quartet employees test each change made to the system beforehand. This minimizes risk, and prevents an impact to your business.
Quartet will also keep an eye on your hardware, advising replacements and warranty support when needed. This prevents aging hardware from slowing your infrastructure, a common occurrence that most businesses fail to notice.
- OS Patching and Updating
- Software Version Control
- Hardware Warranty Tracking and Support
- Compatibility Checks
- Technology “Health Cards”
- Replacement Recommendations
