Testimonials

What do our customers have to say? Check below for their testimonials about our “I can’t believe they’re not in-house!” level of IT support and services. Looking for case studies? Check our Case Studies & Partnerships page.

“Nobody gets your trust without earning it. Quartet has stepped up on a number of occasions and said “You know what, I’ll do that and I won’t charge you for it.” When they come back and say “I’m going to have to bill you for this,” we trust them. The tendencies they’ve had to get things right in the past leads us to  believe that they’ll get it right in the future. If I  had to form an IT of my own, I’d hire them all. That’s really what it comes down to.”

“They know when we get into financial shortfalls, that we may call upon them to help us behave in a lean fashion for a period of time. When we have lots of cash to spend, we’re happy to spend it and beef up the infrastructure. The ability to adjust to that is part of what makes it work. I think you’d be quite hard-pressed to get some of the larger players to behave in a similar fashion.”

“Getting through that move, for anyone who was watching the landscape, said that this crowd can get the job done. Quartet stepped in at a very [hectic] time. No question about it. There were one million things going on, and it all had to happen in a short time frame. [...] Having gone through that, and looking back, made us think “Okay, this is a can-do crowd.”"

Mike Waterstrat, Manager of IT Operations, Thales Group

“They are very familiar with the situation here. They know what works, they know the people here, and it almost feels like they’re a member of our own company. In fact, our newest employees are a little surprised to find out that they’re actually an outsourced IT provider.”

Martin Fraser, IT Director, Hillsdale Investment

 

“As the relationship went on and on, they certainly proved themselves right, and they knew exactly what they were doing. They understood, in a short time, our business and were able to adapt. [...] They certainly want to get to know you, want to get to know your business, want to get to know what keeps you up at night, and so on. They’re attentive to that, and they address it.”

Ian Grant, General Manager, Architecture & Engineer, Greater Toronto Airport Authority
(Pearson International Airport)

“They provided a real consistency of service. The people tend to be the same, and they certainly have a very high level of expertise. If I ran an infrastructure business, I’d want them on my team.”

Jeff Dunmall, Co-Founder and Co-CEO of iMason Inc.

“It’s always been a very professional and responsive relationship. Quartet’s best quality would be, I  believe, their responsiveness, and their ability to provide an extensive array of services, and in a very cost-effective fashion.”

Peter Notidis, CFO, Kingsdale Capital

“The new building is great, only drawback is there’s no Quartet.”

Stephen Jakob, Osprey Capital